Paul J. Thompson

Vice President, Service Centres
Bombardier

Paul Thompson serves as Vice President of BAS Service Centres, bringing with him more than 20 years of expertise in aircraft engineering and maintenance. Throughout his career, Paul has held several senior leadership positions, including Senior Director and General Manager, where he made significant contributions across departments such as maintenance, customer support, and quality.

In his current role, Paul oversees Bombardier’s Service Centre operations across multiple international and U.S. locations, including London, Melbourne, Berlin, Singapore, Dubai, Tianjin, Paris, Opa-Locka, Dallas, Wichita, Tucson, and Hartford. His proven leadership, strategic vision, and ability to navigate diverse cultural and operational landscapes position him as a key driver in strengthening Bombardier’s global presence.

Paul is deeply committed to maintaining customer satisfaction as the cornerstone of Bombardier’s success. He emphasises the importance of prioritising customer needs, building strong relationships, and delivering outstanding service experiences. Under his leadership, Bombardier continues to enhance its reputation for excellence while ensuring customers remain at the heart of every decision and initiative.