Flightess Fix: Crafting Calm in the Chaos of the Galley

Presented By: Jamie Gibson – Flightess

Thursday, August 8, 2024
14:45 – 16:15

Safety and service are not mutually exclusive concepts; rather, they are inextricably linked. Providing exceptional service involves ensuring the safety of your passengers and colleagues alike. By mastering the organization and safety of your galley, you create a foundation for delivering outstanding service that prioritizes safety at every step.

In this presentation, “Flightess Fix: Crafting Calm in the Chaos of the Galley", you'll learn how to transform your galley from a potential chaos zone into a haven of order and efficiency. Discover proactive strategies to prevent mishaps before they happen and embrace organizational methods that reflect and enhance a clear and focused mind.

  • Proactive vs. Reactive: Learn techniques to stay ahead of potential issues, reducing the chances of accidents and enhancing overall flight safety.
  • Organizational Mastery: Implement practical and effective organizational methods tailored to the unique environment of the aircraft galley.
  • Mise en Place: Understand how the principle of "everything in its place" not only applies to your physical workspace but also to mental preparedness and focus.
  • Essential Tools: Identify the key instruments and tools that support a well-organized and efficient galley setup.
  • Creating a Safe Office: Recognize the galley as your office, where mitigating risks is paramount to creating a safe working environment.
  • Safety and Service Integration: Learn how spectacular service is inherently linked with safety, and how building a safe galley from beginning to end ensures both.
Jamie Gibson

Jamie Gibson